We recently were sent a blog that appeared in late July in the Topeka Capital-Journal with the title we share above. The piece quickly and concisely picks out five reasons why organizations can have problems with ERP implementations. We thought that we ought to pass them on.
- The Wrong Solution Was Selected. Before making your final selection, be sure to align business needs with the specific capabilities of your ERP finalists. For instance, if you are a manufacturer, does the winning ERP have the MRP, scheduling, requisitioning and cost control attributes that you need?
- The project lacks leadership. Since ERP affects every department within the organization, the implementation project needs buy-in throughout the company, especially from top management. Somebody also needs to head up the project. This person needs to be the hub of the project, being involved in all discussions, and being at the center of all execution.
- Training keeps being put off. If training is kept waiting until the implementation is complete, all that does is extend the implementation timeline. It's best to start training people from the beginning. Teach your people what ERP is, what it does and how what they do impacts others. Rootstock's ERP101 Webinar Series can be of great help here. It unlocks the mysteries of ERP for all types of manufacturing business people from engineers to salespeople, project leaders, buyers and other company managers. You can find more information here.
- Target figures fall short. Build some flexibility into your planning and budget. ERP implementations can be notorious for invoking Murphy's Law. Whatever can go wrong, will, it seems. If you are prepared for that, the implementation will be much easier to handle.
- Silos separate different departments. That is the last thing you want; ERP should be used to unify activities among different departments but, oftentimes, IT tries to adapt the ERP to what each individual department is presently doing. The result - chaos. Remind IT, we're using ERP to bring everybody together.
To insure, everybody gets on the same beat, leading ERP providers will introduce you to partners that specialize in implementing their ERP. Use them. They are trained and experienced in implementing your final choice. In most cases, they have already helped avoid one of the hazards discussed.