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Managed Services

A dedicated team to run, maintain, and optimize Rootstock ERP—so your internal teams can stay focused on your business. From daily system administration to ongoing improvements and upgrade management, we deliver expert stewardship that keeps your ERP performing at its best.

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Why Managed Services

Manufacturers and distributors often run lean teams and want internal staff engaged with strategic business initiatives rather than ERP administration. Managed Services provides full-service ERP administration from Rootstock experts who understand both the platform and the needs of product-based companies. With this offering, customers gain ongoing ERP stewardship that keeps their system reliable, optimized, and ready to scale.

What's Included

Our team handles the essential daily activities that keep your ERP running efficiently and evolving with your business.

 

Industrial-Machinery-Icon-OrangeDaily System Administration

  • User and security management
  • Configuration updates and routine maintenance
  • Data monitoring and clean-up

Discrete-Manufacturing-Icon-OrangeOperational Management

  • Root cause investigation for configuration or process issues
  • Applying Rootstock best practices to your configuration 
  • Setup integrations and peripheral workflows

High-Tech-Electronics-Icon-Orange_newContinuous Improvement

  • Identifying optimization opportunities
  • Configuring and enabling new capabilities once approved
  • Implementing approved process enhancements 

upgradeUpgrade and Release Management

  • Preparing for new releases
  • Managing configuration adjustments
  • Ensuring smooth rollouts

A Dedicated Rootstock Team

Our specialists deliver consistent, proactive ERP management. We act as an extension of your organization—helping ensure user adoption, high system performance, and alignment with your operational goals. 

 

Get Started Today

For more information or to discuss the best service and support tier for your organization, please contact our team.

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Rootstock Software develops and implements cloud Enterprise Resource Planning (ERP) software that helps manufacturers and distributors deliver personalized customer experiences, build operations that scale and out-service their competition. Rootstock Cloud ERP lets organizations take a more customer-centric view of operations across a robust suite of modules, including Order Management, Manufacturing Operations, Supply Chain and Financial Management. When combined with Salesforce CRM on the Salesforce Platform, companies gain complete visibility to their entire organization and customers. Let Rootstock’s cloud ERP experts help migrate your company off legacy ERP today.

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