---
title: Services Overview | Rootstock
description: Explore Rootstock’s full ecosystem of ERP services—from implementation and optimization to customer success and managed services.
---

[![RS-CloudERP_logo-rgb_horz](https://clouderp.rootstock.com/hubfs/RS-CloudERP_logo-rgb_horz.svg "RS-CloudERP_logo-rgb_horz")](https://www.rootstock.com/)

# Services Overview

Rootstock offers a complete ecosystem of services to support every phase of your ERP journey. Our teams bring deep industry expertise and extensive experience with the Salesforce Platform, helping manufacturers and distributors run high-performing operations. 

![](https://clouderp.rootstock.com/hubfs/rootstock%20-%20header%20-%20services.png)

## Rootstock’s four service tiers create a flexible path—allowing customers to choose the service level that matches their internal resources and operational goals.

| ### ![icon-support](https://clouderp.rootstock.com/hubfs/icon-support.svg)<https://www.rootstock.com/services/support-services/> ### [**Standard Success**](https://www.rootstock.com/services/support-services/) ### Assistance with product questions and issues, plus access to Rootstock’s Knowledge Center and online community. - Case handling by Support Engineers - Access to Rootstock Success Community which includes knowledge base, forums, notifications and more - Annual business review for strategic planning | ### ![icon-support](https://clouderp.rootstock.com/hubfs/icon-support.svg) <https://www.rootstock.com/services/support-services/>[**Platinum Success**](https://www.rootstock.com/services/support-services/) ### For customers who want deeper engagement. A designated Technical Account Manager (TAM) helps guide your ERP strategy and evolution. - Faster response times and prioritization for support cases - Scheduled TAM reviews for insights and recommendations - Advisory input to align ERP capabilities with evolving business goals |
| --- | --- |
| [**![icon-support](https://clouderp.rootstock.com/hubfs/icon-support.svg)**](https://clouderp.rootstock.com/managed-services)   ### [**Managed Services**](https://clouderp.rootstock.com/managed-services) ### Hands-on system administration and operational management performed by Rootstock experts who act as your extended ERP operations team. - Daily ERP management and configuration - Ongoing monitoring and continuous tuning to keep the ERP aligned with your business’ growth and evolution - New release updates, implementing approved process or configuration enhancements | ### ![icon-support](https://clouderp.rootstock.com/hubfs/icon-support.svg) [**Professional Services**](https://www.rootstock.com/services/professional-services/) ### Implementation, optimization, and extension of your ERP delivered by consultants with deep manufacturing and platform expertise. - End-to-end implementation and rollout - Process design and configuration aligned to your operations - Integrations, enhancements, and scalable solution design |

 

For more information on Rootstock Services, scoping, or pricing, please contact our team.

[Contact Us](https://www.rootstock.com/contact/)

[![RS-CloudERP_logo-rgb_horz_white_text (1)](https://clouderp.rootstock.com/hs-fs/hubfs/RS-CloudERP_logo-rgb_horz_white_text%20(1).png?width=231&height=75&name=RS-CloudERP_logo-rgb_horz_white_text%20(1).png "RS-CloudERP_logo-rgb_horz_white_text (1)")](https://www.rootstock.com/)

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Rootstock Software develops and implements cloud Enterprise Resource Planning (ERP) software that helps manufacturers and distributors deliver personalized customer experiences, build operations that scale and out-service their competition. Rootstock Cloud ERP lets organizations take a more customer-centric view of operations across a robust suite of modules, including Order Management, Manufacturing Operations, Supply Chain and Financial Management. When combined with Salesforce CRM on the Salesforce Platform, companies gain complete visibility to their entire organization and customers. Let Rootstock’s cloud ERP experts help migrate your company off legacy ERP today.

©2026 Rootstock Software. All Rights Reserved.

The Danville Group, Inc. dba Rootstock Software (Firm Reference Number: 1050305) is an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Rootstock Software as its agent.

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